Higher Learning Commission

Policy Title: Institutional Records of Student Complaints

Number: FDCR.A.10.030

An institution shall make available an account of the student complaints it has received, its processing of those complaints, and how that processing comports with the institution’s policies and procedures on the handling of grievances or complaints.


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Policy History

Last Revised: June 2012
First Adopted: February 1998
Revision History: Adopted February 1998, revised August 1999, revised and renumbered June 2012
Notes: Former policy number: 4.0(b)

Policy Number Key

Section FDCR: Policies Required by Federal Regulation

Chapter A: Federal Compliance

Part 10: General

Related Procedures


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